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COVID-19 Office Sterilization Protocols

We have always complied with strict OSHA-mandated protocols to maintain a highly sterile environment within our dental offices. These guidelines were created to safeguard against the spread of severely contagious diseases such as tuberculosis and measles, and they are equally effective in managing the spread of influenza and coronavirus. Below is a summary of the steps currently in place to ensure patient and employee safety:

1) Employee Protocol: We strictly enforce sick policies that require employees suffering from communicable illnesses to stay home from work until they have written clearance by a physician to return and have received supervisor approval. Employees are instructed not to report to work while they are experiencing respiratory symptoms such asfever, cough, shortness of breath, sore throat, runny or stuffy nose, bodyaches, chills, or fatigue.

2) Patient Health Screening: Due to concerns about patient and employee safety, we ask that non-emergency patients experiencing flu-like symptoms (fever, cough, sore throat, nausea, vomiting and difficulty breathing) and patients who have returned from travel to a country with a CDC Level 3 Travel Health Notice in the past 14 days reschedule their appointments.

3) Sterilization Procedures: The foundation of our infection control procedures are based on requirements established by the CDC that state that all body fluids are treated as infectious because patients with blood-borne infections can be asymptomatic or unaware that they are infected. This includes body fluids in airborne droplets from coughs or sneezes. Personal Protective Equipment (PPE) used in our office, which includes gowns, eye-protective wear with side protection, face shields, masks and gloves, are designed to ensure that no blood or body fluids can be passed between staff and patients. These items are washed and/or discarded between patients to mitigate any patient-to-patient transmission. Strict surface sterilization procedures are followed to clean and disinfect all operatory surfaces between patients and, after each use, all dental instruments are cleaned and heat sterilized in steam autoclave machines in individual sterile pouches.

4) Common Area Disinfecting: As a result of the current coronavirus concern, we have taken added precautions in the common areas. All magazines and pamphlets have been removed. Lobby surfaces and patient restrooms are disinfected every 30 minutes. This includes a thorough wipe down of all hard surfaces, such as door handles, door knobs, tables, chairs and front office counters with Cavicide, a CDC-approved commercial sterilization agent. In addition, the area is sprayed with disinfectant, and hand sanitizer is available to all patients in the lobby and back office area.

According to the CDC, the most important steps we all can take to avoid infection from airborne diseases are frequent hand washing with soap and water and regular cleansing of highly-used surfaces with disinfectant. We recommend that all our patients take these basic precautions. More information can be found on the CDC website, provided here: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Thank you.

I have a dental emergency! I want straight teeth I need convenience

Why Choose Us

Open On Saturday
We Accept Most Insurances
Emergency Care
0% Financing Available
We See Your Entire Family
Friendly, Compassionate Care

Welcome to The Steele Creek Dentist

You deserve excellent dental care from a highly trained and compassionate dentist. Charlotte, NC, patients are invited to join us at The Steele Creek Dentist!

Your smile is our top priority. We are dedicated to providing you with the personalized and gentle care that you want. We believe in the power of your smile, and we know the huge difference a little confidence can make in your life.

With high quality family dentistry and a wide variety of other dental services, we protect the health and aesthetic of your smile. We are committed to providing every treatment in a safe and comfortable environment that is suitable for your whole family!

Come find out why we are the dentist Charlotte NC loves! Explore our website or call our office today! We hope this website will be helpful to you in finding out if The Steele Creek Dentist is right for your dental needs.

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Take the First Step to your Ideal Smile

To find out more about our office and dentist, Charlotte, NC, patients can call our office. You should always expect wonderful service for you and your family at The Steele Creek Dentist.

The Convenience of The Steele Creek Dentist

  • Saturday Hours
  • Same Day Appointment and Emergencies Welcome
  • Discount Program for Cash Patients
  • Modern Office with Digital X-rays
  • Flexible 0% Interest Financing Options with CareCredit
  • Most Insurances Accepted

Most PPOs Accepted Including:

Office Hours

Mon: 10:00am - 7:00pm
Tue: 9:00am - 6:00pm
Wed: 9:00am - 6:00pm
Thu: 9:00am - 6:00pm
Fri: 8:00am - 5:00pm
Sat: 8:00am - 4:00pm

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